Learn about inspections and how they protect equipment, renters, and owners.
A core promise to you as an owner, is that equipment will be returned in the same condition it left. In order to pull this off, we built our own inspection tool and named it Rubbl Inspect. It runs right on your mobile phone and is used during the original equipment listing process as well as during the rental cycle. Each item being inspected allows for and may even require photos and video.
Let's take a look at what information is collected by section.
- General Info: Year, Make, Model, Serial, Location
- Safety & General Walkaround: Grab Bars, Glass, Extinguisher, Hydraulic Cylinders, ROPS, Frame
- Pre-Startup: Preventative Maintenance, Fluid Levels
- Cab Interior: Hours, Cleanliness, Monitor Panel, Safety Belts, Windows, Door Latches
- Startup: Error Codes, Safety Cameras, Heating, AC, Backup Alarms, Wipers, Lever Control Action, Boom Arms, Lift/Tilt/Dump Operations, Parking Brake
- Powertrain: Hoses, Belts, Auxiliary Hydraulics, Engine, Turbo, Radiators, Fans, Batteries and Cables, Fuel Tank and Cap, Air Filter, Heat Shields
- Undercarriage & Exterior: Idler and Track Assembly, Rollers and Guards, Sprockets, Tires, Pins and Bushings, Website Photos
- Attachments: Size, Serial, Cutting Edge Style, Cutting Edge Condition
Inspection Checkpoints
There are several key inspection checkpoints during the rental cycle. At the start of each rental, the owner must perform a checkout inspection to record the original condition of their equipment. When the renter receives the equipment, they will perform the same inspection. A Rubbl equipment manager will review these inspections immediately and determine if there are any discrepancies. When the renter is ready to return the equipment, they will perform a damage inspection to be reviewed by a Rubbl equipment manager. If damage is identified, a Rubbl service provider will prepare a damage report and quote to be reviewed by both the renter and owner. Rubbl will coordinate all repairs and is responsible for returning equipment to its original condition.
Now that we've covered the different points in which an inspection is required, let's review each in detail to understand how they record and compare the condition of your equipment.
Checkout Inspection
The checkout inspection is performed at the beginning of a rental order. This inspection is performed and submitted by the owner. A Rubbl equipment manager will review each inspection for completeness and approve the equipment if it is ready for rent. If any issues are found, the equipment manager will reach out for further discussion. This inspection is required and will serve as evidence in the event of a damage dispute.
Checkout Verification Inspection
The checkout verification inspection is performed when the renter receives delivery of the equipment. This inspection is performed and submitted by the renter. A Rubbl equipment manager will review each inspection and make sure the condition matches the preceding checkout inspection performed by the owner. If there are any discrepancies, the equipment manager will contact both the owner and renter for further discussion and remediation if necessary. This inspection is required and will serve as evidence in the event of a damage dispute.
Damage Inspection
The damage inspection is performed at the end of the rental. This inspection will be performed by the renter and verified by both a Rubbl equipment manager and the equipment owner. If damage is reported by the renter or identified by the equipment manager, a Rubbl service technician will be assigned to produce a quote for the repairs.
The Rubbl Inspect app is used by Renters and Owners at four points throughout the rental process to record the state of equipment before it changes possession. Failure to complete any inspections promptly, accurately, and thoroughly may subject you to liability in the event of equipment damage.
Checkin Inspection
The checkin inspection is performed once the owner receives return delivery of their equipment. This is the final inspection and provides a final verification that equipment has been repaired and returned to its original state. Once submitted, a Rubbl equipment manager will review and compare all four rental lifecycle inspections for discrepancies. If additional damage is reported by the owner or identified by the equipment manager, a Rubbl service technician will be assigned to produce a quote for the repairs.